At Cilshouette.com, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, use our services, or engage with us in any way. By using Cilshouette.com, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect and process the following information:

Personal Information

When you interact with our website, we may ask for personal information that can include (but is not limited to):

• – Name
• – Email address
• – Phone number
• – Shipping and billing address
• – Payment information (processed through third-party providers)

Automatically Collected Information

When you visit our site, we may automatically collect certain data such as:

• – IP address
• – Browser type
• – Operating system
• – Referring/exit pages
• – Date/time stamps
• – Cookies and similar tracking technologies (see more in the Cookie Policy below)

How We Use Your Information

• We may use the information collected for various purposes, including:
• To Provide Services: To process orders, provide customer support, and manage your account.
• To Improve Our Website**: Analyze and enhance the functionality and user experience.
• Marketing Communications**: To send you promotional emails, newsletters, or updates (you may opt-out anytime).
• Legal Compliance: Comply with applicable laws and regulations.

How We Share Your Information

• We do not sell, trade, or rent your personal information to third parties. However, we may share your data in the following circumstances:
• Service Providers: We may share information with third-party vendors, contractors, and service providers who perform services on our behalf (e.g., payment processors, shipping companies).
• Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., court orders).
• Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the business assets.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law

Security of Your Information

We implement industry-standard security measures to protect your personal data. However, please understand that no method of transmission over the internet or method of electronic storage is 100% secure.

Your Rights

Depending on your location and the applicable privacy laws, you may have certain rights regarding your personal information, including:

• Right to Access: You can request a copy of the personal data we hold about you.
• Right to Rectification: You may request that we correct any inaccurate or incomplete information.
• Right to Deletion: You can request that we delete your personal information under certain circumstances.
• Right to Data Portability: You may request to receive your personal data in a structured, machine-readable format.
• Right to Opt-Out: You can opt-out of marketing communications at any time by following the unsubscribe instructions in our emails.

To exercise these rights, please contact us at info@cilshouette.com

Cookie Policy

Cilshouette.com uses cookies to enhance the user experience and gather statistical data. Cookies are small text files stored on your device when you visit our website.

Types of Cookies We Use:

Essential Cookies: Necessary for the functioning of our site.

Performance Cookies: Help us understand how users interact with the website by collecting information anonymously.

Targeting Cookies: Used to deliver relevant advertisements based on your interests

You can manage your cookie preferences through your browser settings, though this may affect your experience on our website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to read their privacy policies.

Children’s Privacy

Cilshouette.com is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal data, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or the handling of your personal data, please contact us at:

Email: info@cilshouette.com

Address: 4230 boul Saint-Jean, DDO, H9H 3X4